InHome Physiotherapy is a mobile physiotherapy service and does not have a physical clinic. We provide treatments at your location for your convenience.
Although we are a local business, our client support team operates remotely. The 1-844-256-7684 phone number ensures you can reach our staff during designated operating hours. While callbacks from our team may display a local number, please use the 1-844-256-7684 number for all communication, as it is the only monitored line.
Our goal is to respond to each inquiry within one business day, excluding statutory holidays. Our office hours are Monday through Friday, from 9 a.m. until 5 p.m.
We request credit card information before your appointment to secure your booking. Charges will only apply for private pay amounts not covered by insurance, or for missed appointments or late cancellations. Your card details are stored securely with Jane, our appointment and billing software, and are not visible to us after entry.
We accept Visa, Visa Debit, MasterCard, Debit Mastercard, and American Express.
We require a minimum of 24 hours notice for cancellations. Late cancellations or no-shows will incur the full charge for the missed appointment.
We streamline your payment process by providing a dedicated third-party billing administrator and offering direct billing with most major insurance providers.
Yes, all of our physiotherapists are fully registered and licensed to provide professional care.
A physiotherapist is chosen based on their expertise, your specific condition, and your treatment goals. We match you with a therapist who has the relevant skills and experience to address your unique needs effectively.
The timing of your appointment depends on factors such as your availability, the therapist’s schedule, and any additional requirements (e.g., facility or hospital approvals). During your initial phone consultation with our patient support team, you will receive a more precise estimate of when you can expect to see a therapist.
Your first physiotherapy appointment will generally last about 60 minutes. This time allows for a comprehensive assessment, discussion of your medical history, and the development of a personalized treatment plan.
During your first physiotherapy appointment, you can expect a thorough assessment of your condition, a discussion of your medical history, and a personalized treatment. Your physiotherapist will also explain the goals and next steps for your therapy.
Typically, only you and your physiotherapist are present during assessments and appointments. However, if you wish to include a family member or caregiver, please inform us in advance so we can accommodate their participation.
For safety and to avoid interruptions, please keep pets secured and away during the appointment.
Pre-surgery physiotherapy can help strengthen the muscles around the affected joint, improve flexibility, and enhance your overall fitness. This can lead to a smoother recovery, reduce post-surgery pain, and help you regain function more quickly.
You should generally wait until your surgeon or healthcare provider gives you the go-ahead to start physiotherapy. This timing can vary based on the type of surgery or injury. Your physiotherapist will work with you to determine the best start time and tailor the treatment to your needs.
The duration of your physiotherapy treatment depends on your individual condition and progress. Typically, patients see their physiotherapist for a few weeks to several months. Your physiotherapist will regularly assess your progress and adjust the treatment plan as needed to help you achieve your goals.